Services

Property Management System ( PMS )

Exclusive to IMS Africa we are proud to introduce Benson Software , a Cloud Based Property Management System developed for Hoteliers by Hoteliers .

E-Distribution – (GDS,IDS,OTA,IBE )

offers our clients a choice of direct and third party revenue channels that are managed through one seamless solution which is user friendly , web-based Central Reservation System (CRS). We are a “one-stop-shop” for all your revenue channel needs.

6 GDS

offers our clients a choice of direct and third party revenue channels that are managed through one seamless solution which is user friendly , web-based Central Reservation System (CRS). We are a “one-stop-shop” for all your revenue channel needs.

Digital Marketing & Website Hosting Powered by our Resnet Team

Digital Marketing

offers our clients a choice of direct and third party revenue channels that are managed through one seamless solution which is user friendly , web-based Central Reservation System (CRS). We are a “one-stop-shop” for all your revenue channel needs.

Website Hosting Powered by our Resnet Team

that aesthetic appeal and functionality are the two factors that determine the success of a website. Let’s use an example to understand this better. How would you feel if you walked into a hotel to book a room but couldn’t find the reservation desk? You find the desk, but asked to select a room type you prefer but there are 20 options You’ve checked in. Your room number is 410. Which floor number do you push on the elevator? The same type of thinking must be used while designing your website.

The three pillars of a great website design in the hospitality industry are:
  • It should be responsive
  • It should include a natural and great user experience
  • It should lead to conversions – practical functionalities that would guide the user to make the decisions that are pertaining to their needsAt ResNet World, our experience garnered over the years enhances the chances of potential customers directly booking from your website. Our web design and development features will significantly increase traffic to your website resulting in more reservations for your property

Auditing

The GDS is the oldest and the most valuable revenue channel that is on the increase in leisure and corporate bookings. Many hoteliers incorrectly assume that GDS production is on the decline. Definitely not the case The reality is that GDS revenues continue to show year-on-year growth with record numbers of new agents entering the market annually. Hotel Operations Team need to understand how their hotels are positioned on the GDS, to keep up-to-date hotel information available to travel agents and to manage the channel on a daily. A misguided GDS listing will result in missed revenue opportunities.

Our GDS Audit Service Team at ResNet , analyze your listing, pull screenshots from the GDS system itself and give you recommendations on areas for improvement. We share our results with you in a short easy to read report and spend time with you through an appointment or a phone call. The result is a highly optimized listing that will put you one step closer to achieving your maximum potential through the GDS.

Revenue Management

Determining rate strategies and forecasting revenue for hotels we work closely with sales and marketing teams, the hotel general manager in areas of promotion, business targets vs Forecasting and Reservation coststo develop competitive prices and discounts ensure no Rate Parity, we work conjunction with Market intelligence , Digital experience and Guest Experience

Central Reservations call center solutions & Sales and Marketing

Central Reservations with Call Centre Solutions

Determining rate strategies and forecasting revenue for hotels we work closely with sales and marketing teams, the hotel general manager in areas of promotion, business targets vs Forecasting and Reservation coststo develop competitive prices and discounts ensure no Rate Parity, we work conjunction with Market intelligence , Digital experience and Guest Experience

Sales and Marketing

We offer To provide the highest level of representation service through aggressive and targeted sales and marketingactivities.

Increase efficiency and cost saving through the use of the existing infrastructure.

To build and maintain the necessary relationships in the market place with the various target audiences.

To further build the individual and unique Brand of the varied offerings

Online Reputation Management

Developed in house by our ResNet Brand .ORM can :

Optimize your corporate profile on the company site (if applicable), create a personal Web site.

List your business in relevant local listings, make videos, make podcasts, create a personal blog, write guest posts on popular industry blogs, conduct interviews with industry leaders on your blog, speak at industry events and/or conferences, get quoted in the local, regional and national news.

Promote news-worthy information through Press Releases.

Stay informed about the latest online reputation management and monitoring news, products and techniques.

Be accessible, build your credibility and you are a winner!

Business Intelligence

Unified BI

A unique on Site Tool represented in one seamless dashboard , which does real - time reporting , on current, future and past business activities .The tool is specifically developed to suite individual business needs, which can represent both on the ground operational activity feeding into a holistic head office Data Center .(

Product

Property Management System ( PMS )

  • Benson PMS

E-Distribution – (GDS,IDS,OTA,IBE )

  • Central Reservations and Distribution Management Solutions
  • Channel Management
  • IBE – Internet Booking Engine
  • Global Distribution Services – GDS
  • Travel Agent Commission Processing
  • OTA services

Digital Marketing & Website Hosting Powered by our Resnet Team

  • SEO
  • SEM
  • Pay Per Click
  • 3Rd Party Tracking solutions
  • E-Commerce Solutions
  • Payment Gateways